Position Title: Registra/Admission Spec,Univ

Employee Classification: Registra/Admission Spec,Univ

College/Division: Student Success & Enroll Management

Department: 521450-UNIVERSITY STUDENT RECORDS OFFICE

Internal or External Search: External - Open to all applicants

Location: Remote

Offsite Location (if applicable):

Target Hourly/Salary Rate:  17.85

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Non-Exempt

Summary:  New Mexico State University is looking to fill a Registra/Admission Spec,Univ for our University Student Records Office. Remote, 12 month, Full time position with benefits (including health insurance and retirement benefits). For details on how to apply, please visit https://jobs.nmsu.edu/ NMSU is an Equal Opportunity and Affirmative Action Employer.

Classification Summary:
University Registrar's Office is NMSU's single repository for all official student records. The University Registration/Admission Specialist position provides customer friendly front-line services, as well as behind the scenes data entry and reporting, related to student records from day of application for admission to providing diplomas and transcripts for every student who ever entered the NMSU system.

Classification Standard Duties:
Processes all information related to a student's academic record in compliance with state, institutional, federal and accrediting agency regulations and requirements. Responsibilities include but are not limited to processing and records maintenance of: applications for admission, collection and scanning of required admission documentation (high school transcripts, ACT/SAT scores, transfer transcripts, etc), transfer and/or undergraduate transcript evaluation – foreign and domestic, course registration including drop, add and withdrawals, grade entry, academic probation notices, enrollment verifications, medical and/or retroactive withdrawals, name and address changes, placement test scores, degree verifications, ordering diplomas, filling transcript requests and processing legal subpoenas.

Required Education, Experience, Certification/License, Equivalency
Required Education:High School diploma or GED certificate.; Required Experience:Three (3) year of experience related to the standard duties as outlined.; Equivalency:Completion of a post-secondary degree or certificate may substitute for years of experience.; Required Certification/License:

Knowledge, Skills and Abilities
KNOWLEDGE:Admissions policies and eligibility requirements.Planning and scheduling techniques.Understanding of the academic year and important dates/deadlines.Application of Federal Educational Rights Privacy Act (FERPA).; SKILLS:Skills in database management, records maintenance, word processing and data entry. Skill in gathering data, compiling information, and preparing reports. Skill inpresentation skills for training of departmental/community college staff in roles that impact student records. Skill in read, understand and apply state regulatory guidelines.; ABILITIES:To provide excellent customer service.To analyze and solve problems and make evaluative judgments.To communicate effectively, both orally and in writing.To make administrative/procedural decisions and judgments. To perform complex tasks and to prioritize multiple projects with skills in organizing resources and establishing priorities. To complete moderately complex administrative paperwork.To make recommendations for potential process improvements.

Job Duties and Responsibilities
Represent the University system, provide excellent customer service, direct visitors and provide information to the public by telephone and in person. Receive, respond to and distribute orders for enrollment verifications, unofficial/official transcripts, degree applications, residency applications and other inquiries.

Preferred Qualifications

Special Requirements of the Position

Department Contact:  Krystal Espinoza, 575-646-2439, espkry22@nmsu.edu

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.