Position Title: Acad Success Suprt Cntr Coord

Employee Classification: Acad Success Suprt Cntr Coord

College/Division: Student Success & Enroll Management

Department: 520800-STUDENT SUCCESS CENTER

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate:  43,908.80

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Exempt

Summary:  Join our team and assist with retention related initiatives administered through the Student Success Center.

Classification Summary:
Plans, coordinates and supervises academic success programs for a college/community college undergraduate programs. Provides coordination and supervision for academic programs such as academic student advising, proficiency/evaluation testing, student admissions, financial aid, and/or student retention. May supervise special tutors for students with language barriers or students requiring remedial education. Serves as a liaison with academic administrators and faculty.

Classification Standard Duties:
Supervise, direct, delegate, and evaluate work of assigned staff. Advise students, solve problems. May perform degree checks, degree plans. May assist or advise student preparation of Financial Appeals/Satisfactory Academic Progress Appeals. Develop learning communities and strategies for student success. Develop method to identify at risk students. May develop and present training workshops. Perform related duties as required.

Required Education, Experience, Certification/License, Equivalency
Required Education:Bachelor's degree in a related field.; Required Experience:Three (3) years of professional experience related to the standard duties as outlined.; Equivalency:None; Required Certification/License:

Knowledge, Skills and Abilities
KNOWLEDGE:University and department policies and procedures; principles and practices of organization and administration; principles of supervision, training, and performance evaluation.; SKILLS:Short- and long-range planning; problem analysis and resolution; report preparation and presentation; public contact and relations; oral and written communication.; ABILITIES:Direct, evaluate, train, and supervise the work of assigned personnel; develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct activities; analyze and evaluate information.

Job Duties and Responsibilities
Plans, develops, and coordinates student support programs (e.g. Daniels Fund Boundless Opportunity Scholars), special projects, and other initiatives geared to the recruitment and retention of students within the targeted student population or college. Oversees and administers all facets of the day-to-day operations of the various programs and activities related to the position. Serves as primary liaison with internal and external contacts on all matters relating to the program(s) activities; represents the program(s) on a local, regional, and/or national basis. Provides and/or coordinates financial aid scholarship disbursement, academic advisement, career advisement, and/or related support to students participating in the programs; acts as student advocate, and provides day-to-day problem solving as necessary. Oversees and/or coordinates the collection and analysis of program activity data; develops, writes, edits, and presents statistical and narrative program reports and evaluations. May plans, develops, and implements strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposals. Participates in the development of goals and objectives; recommends, implements, and administers methods and procedures to enhance operations, as appropriate to the unit. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution. Performs miscellaneous job-related duties as assigned.

Preferred Qualifications

Special Requirements of the Position

Department Contact:  Marci Salinas-Milam, 646-1342, salinasm@nmsu.edu

Contingent Upon Funding: Contingent upon funding

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.