Position Title: Admissions Advisor,Univ Sr

Employee Classification: Admissions Advisor,Univ Sr

College/Division: NMSU Global Campus

Department: 440100-NMSU GLOBAL

Internal or External Search: External - Open to all applicants

Location: Remote

Offsite Location (if applicable):

Target Hourly/Salary Rate:  $53,165.80; Commensurate with Experience

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Exempt

Summary:  New Mexico State University’s Global Campus seeks an Admissions Advisor, Univ Sr. who will engage with prospective graduate students interested in online courses, certificates, and graduate degree programs from the point of inquiry through the new student life cycle

Classification Summary:
Serves as an ambassador and representative of the University with a variety of audiences, including prospective students and their families, applicants, newly admitted students, P-12 school district students and staff, community college students and staff, business and other community members, University faculty and staff, and alumni. Responsible for managing respective recruitment territory, which includes extensive fall travel during the six to eight week long recruitment season. Guides prospective students and their families through the application process. Develops and maintains excellent working relationships with key constituencies in recruitment territory. Responsible for assisting with all areas of admission including undergraduate, transfer, graduate and international recruitment, marketing and communications, event planning, Aggie Welcome Orientation programming, family engagement activities, campus visits, etc.

Classification Standard Duties:
Creates and leads teams of individual University Admission Advisors and Student Ambassadors to successfully complete tasks related to a specific area of on-going responsibility Participate in the planning and implementation of annual admission recruitment, application and enrollment strategies. Develop marketing strategies, recruitment publications and communications, travel schedules, collection and analysis of aggregate and disaggregate recruitment and demographic data. Conduct campus tours, formal and informal presentations, tele-recruiting and e-recruiting activities. Evaluate applicant qualifications and advise accordingly. Coordinate and/or participate in a variety of campus programs and special events to engage with the community and to market and recruit potential new students. Work collaboratively with University Financial Aid and Scholarship Services staff.. Disseminates pertinent information, in accordance with applicable laws, regulations, and University policies in accordance with the Family Educational Rights and Privacy Act (FERPA). Monitors progress of applicants to admitted and enrolled status. Provides policy interpretation and advisement as appropriate, in accordance with university policy, accreditation standards, and privacy laws. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification/License, Equivalency
Education- Bachelor's degree in a related field.
Experience- Three (3) years of professional experience related to the standard duties as outlined.
Equivalency- None
Certifications/License- None
Departmental Requirements- None
Special Requirements- None

Knowledge, Skills and Abilities
Knowledge of current industry best practices. Knowledge of customer service standards and procedures, system-wide admissions policies, standards, and procedures. Knowledge of the full spectrum of university academic units, curricula, and programs. Knowledge of College-level maintenance requirements for student records principles, policies and procedures. Knowledge of national, regional and local student recruitment and retention issues.
Strong leadership skills and understanding of effective leadership theory, practice and techniques. Strong interpersonal and written and verbal communication skills, especially in public speaking. Demonstrated proficiency in the use of Microsoft Office suite of computer software applications. Demonstrated time and materials management skills. Effective utilization of student information systems and customer relations management systems. Database and records management and/or maintenance skills. General office administrative and secretarial skills.
Ability to utilize data analyses and knowledge of current industry best practices to adapt NMSU and individual practices. Solutions oriented, with a high level of creativity and the ability to analyze complex problems. Demonstrated ability to effectively and successfully organize and lead a team. Work independently, under pressure and with minimum supervision in addition to being a productive member of a team. Communicate effectively, both verbally and in writing. Simultaneously plan, deliver and manage multiple activities. Ability to make effective administrative/procedural decisions and recommendations. Ability to Maintain confidentiality of records and information. Ability to work effectively with a wide range of constituencies in diverse communities. Deliver excellent customer service. Ability to travel and work flexible hours.

Job Duties and Responsibilities
Job duties & responsibilities: As an enthusiastic and goal-oriented Admissions Advisor, Sr. at NMSU Global Campus, your primary responsibilities will revolve around engaging with prospective students who express interest in our online degree and certificate programs. Your duties will encompass engaging with prospective students, providing personalized guidance and support throughout the admissions process, and serving as their primary point of contact. You will guide prospective students through the application process, ensuring all required documents and information are submitted accurately and in a timely manner. You will review applications and assist in meeting admission requirements. Ensure a seamless transition of admitted students into the NMSU Global Campus community. Build and maintain strong relationships with prospective students, serving as a reliable and knowledgeable resource. Address their questions, concerns, and provide ongoing support to nurture their interest in NMSU Global Campus programs. Collaborate with academic advisors, faculty, and other campus departments. Proactively monitor student progress and take necessary steps to promote student retention and success. Performs other miscellaneous duties as assigned.

As an Admissions Advisor, Sr. you will be responsible for providing leadership, training and mentoring to new team members. This includes creating and leading teams and providing guidance and support to junior staff based on previous experience.

As an integral part of the admissions team, your commitment to student success will contribute to the growth and success of NMSU Global Campus in attracting and retaining exceptional online learners.

Preferred Qualifications

Preferred Qualifications: Experience advising online and adult learners. KNOWLEDGE: Knowledge of student recruitment and retention issues related to oline and adult learners. SKILLS: Skill in developing and implementing new strategies and procedures focused on online and adult learner success.

Special Requirements of the Position

Department Contact:  Eddie Marquez, emarqz11@nmsu.edu

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.