Position Title: Business Operations Specialist

Employee Classification: Business Operations Specialist

College/Division: Information Technology

Department: 450200-IT FINANCIAL OPERATIONS

Internal or External Search: Internal - Open to Regular NMSU employees only (temporary/Term employees not eligible)

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate:  $19.28

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Non-Exempt

Summary:  NMSU, a dynamic, inclusive, and student-focused institution committed to accessible and comprehensive learning, invites applications for the following vacant position:

Classification Summary:
Responsible for overseeing business operations support in individual or multiple program area(s). Responsibilities may include, but are not limited to, the development and execution of management processes, training and education on standard requirements and methods, creating models to improve business decisions, personnel functions, labor and/or cost reporting, document editing, process quality control, pricing, tracking and management of documentation and/or automated processes.

Classification Standard Duties:
As appropriate may develop or assist in the development and maintenance of business reporting and management tools/processes. May supervise regular or temporary staff. Responsible for supervising business process transactions to ensure timely and accurate processing. May oversee and/or assist, as appropriate, in areas such as business finance, planning, scheduling, contractual compliance, cost management, and proposal support.

Required Education, Experience, Certification/License, Equivalency
Required Education:High School diploma or GED certificate.; Required Experience:Four (4) years of experience related to the standard duties as outlined.; Equivalency:Completion of a post-secondary degree or certificate may substitute for years of experience.; Required Certification/License:

Knowledge, Skills and Abilities
KNOWLEDGE:Knowledge of general business principles and/or procedures. Knowledge of marketing strategies, processes, and available resources.; SKILLS:Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Skill in the use of computers, preferably in a PC, Windows-based operating environment. Employee development and performance management skills.; ABILITIES:Ability to develop and maintain recordkeeping systems and procedures. Ability to communicate effectively, both orally and in writing.

Job Duties and Responsibilities
Responsible for coordinating monthly billing of all IT networking and communication applied charges for the university. Includes reconciling and auditing of vendor rate charges that are passed through along with internal rate charges. Creates financial feeds and prepares entries into university ERP (i.e. Banner). Supervises university operator and student staff. Manages and coordinates IT communication work orders desk and requests.

Preferred Qualifications

Special Requirements of the Position

Department Contact:  Dianna Frye; IT_HR@nmsu.edu

Contingent Upon Funding: Contingent upon funding

Bargaining Unit Eligibility: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.