NCAA Financial Aid Advisor
- 503777
- Las Cruces, New Mexico, United States
- Staff
- Staff Full-time
- Closing at: Aug 10 2026 - 23:55 MDT
Department Contact: Maria Hernandez, 575-646-7598, mgh1@nmsu.edu
Internal or External Search: External - Open to all applicants
Advertising Summary: The University Financial Aid and Scholarship Services Department is seeking a highly motivated student centered individual with excellent customer service skills to join the Financial Aid team.
Position Details
Position Title: NCAA Financial Aid Advisor
College/Division: Student Success & Enroll Management
Department: 521040-UNIV FIN AID & SCHOLARSHIP SVCS
Location: Las Cruces
Offsite Location (if applicable):
Target Hourly/Salary Rate: 43,908.80
Appointment Full-time Equivalency: 1.0
FLSA Status: Exempt
Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Contingent Upon Funding: Not Applicable
Standard Work Schedule: Standard (M-F, 8-5)
If Not a Standard Work Schedule:
Job Duties and Responsibilities: Follows NCAA, federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications. Serves as the designated liaison to the Athletic Compliance Department. Leads policy research, implementation, documentation, and training for entire NMSU-system.
Communicate complex NCAA athletic aid, financial aid and application procedures to prospective students, current students and their families in a clear, timely and professional manner. Resolving problems by clarifying issues, researching and exploring answers and alternative solutions, escalating unresolved problems when appropriate. Evaluating, verifying and revising financial aid and scholarship packages. Participates in the development, implementation, documentation and training of departmental procedures as appropriate. Participates in student orientations, entrance and exit interviews in accordance with federal, University and agency guidelines.
Reviewing student's eligibility for outside scholarship funds per NCAA and University policies, and donor guidelines, adjusting existing aid packages as appropriate. Work together with the Associate Athletic Director for Compliance to monitor compliance with NCAA financial aid regulations. Collaborate with Associate Athletic Director on the initial, renewal and non-renewal scholarship agreements. Conduct federal need analysis, package student aid and make revisions to awards. Responsible for developing and maintaining a policy and procedure manual relating to Athletic aid and NCAA regulations. Assist with data updates by scanning, indexing and updating student records.
Utilize problem-solving skills to assist students experiencing financial difficulties to develop plans that encourage retention and on-time graduation. Coordinate financial aid hearing request by student athletic. Responding to high volume of requests for information via email in a clear and timely manner. Maintains proactive contact with students and creates solutions to potential setbacks that may affect student retention and works collaboratively with other departments to address and/or resolve issues. Utilize effective counseling skills in sometimes highly charged emotional situations.
Qualifications
Required Education and Experience:
Associate's Degree + 2 years of relevant experience or a Bachelor's degree.
Equivalent Qualifications:
Preferred Qualifications:
Bachelor's degree in a related field preferred.
Special Certification/Licensure:
Working Conditions and Physical Effort
Environment: Work is normally performed in a typical interior/office work environment.
Physical Effort: No or very limited physical effort required.
Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk: Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
Recruitment Summary
We are New Mexico’s land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.
NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education.
NMSU Global Campus
Since 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives – and the lives of the people they love – through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.
NMSU Main Campus
Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.
Doña Ana Community College
Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.
Alamogordo Campus
Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated “on the hill” above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.
Grants Campus
NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.
Special Instructions to Applicants
The electronic application is the *official* document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.
EEO Statement
New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.
