Position Title: Progrmr Analyst,Inter

Employee Classification: Progrmr Analyst,Inter

College/Division: Information Technology

Department: 440570-IT STUDENT & BUSINESS SOLUTIONS

Internal or External Search: Department Posting -open to regular employees within the department only (promotion/transfer opportunity)

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate:  $53,165.80 - $67,786.96

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Exempt

Summary:  NMSU is seeking a skilled Technical Liaison to bridge the gap between IT teams and functional units, ensuring seamless technology integration and support. This role involves assessing system needs, coordinating deployment efforts, and collaborating with Business Process Analysts to refine workflows and enhance operational efficiency. The ideal candidate will maintain technical proficiency, oversee project coordination, and provide expert troubleshooting to improve system performance. If you’re passionate about technology and driving strategic IT solutions, apply today!

Classification Summary:
Under general supervision supporting a college/division system, assists in analyzing and evaluating existing or proposed systems, and devises computer programs, systems to process data. Prepares charts and diagrams to assist in problem analysis, and submits recommendations for solution. Prepares program specifications and diagrams, and develops coding logic flowcharts. Encodes, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user departments.

Classification Standard Duties:
Uses established fact-finding procedures, knowledge of pertinent work processes and procedures, and familiarity with related programming practices, system software, and computer equipment to provide required analysis of business and/or scientific problems. Applies established procedures where the nature of the system, feasibility, computer equipment, and programming language have already been decided. May prepare detailed specifications required by programmers from information developed by higher level analysts. Researches routine user problems and solves them by modifying existing systems when solutions follow clear precedents; works within defined objectives, priorities, and deadlines, and adapts guidelines to specific situations. Receives general instructions for specific and ongoing assignments and refers problems and unfamiliar situations to supervisor; finished work and methods are checked. Prepares and gives presentations to internal work groups. May train end users on established programs. Provides on-call support and problem resolution for computer applications. Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Possesses thorough knowledge of SQL and/or Object Oriented Programming principles. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification/License, Equivalency
Required Education:Bachelor's degree in a related field.; Required Experience:Three (3) years of experience directly related to the standard duties as outlined.; Equivalency:None; Required Certification/License:

Knowledge, Skills and Abilities
KNOWLEDGE:Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment. Knowledge of computer flow charts and of programming logic and codes. Knowledge of current technological developments/trends in area of expertise. Knowledge of established programming procedures and programming languages.; SKILLS:short- and long-term planning; problem analysis and resolution; report preparation and presentation; interpersonal and organizational communication, both oral and written.; ABILITIES:Ability to determine computer problems and to coordinate hardware and/or software solutions. Ability to develop and deliver presentations. Ability to develop programming specifications within defined parameters. Ability to understand and follow specific instructions and procedures.

Job Duties and Responsibilities
Serves as the technical liaison between IT technical resources and assigned functional units. Responsible for understanding functional unit technical system needs and coordinating deployment/work efforts as need to achieve the NMSU's IT strategic vision. Partners with Business Process Analyst. Serve as a key participant on a team that drive the assessment, analysis, and development of requirements and process workflows for various departments. Staying proficient on all technologies. Coordinating projects, delivering projects on-time. Working with other departments across IT to ensure projects are completed. Provides technical assistance to users or other departments, helping to troubleshoot problems and improve system performance. Responsible for an area of focus to become the technical expert to understand the business and processes of assigned area.

Preferred Qualifications

ITIL is preferred
On-site position

Special Requirements of the Position

Department Contact:  Jasmine Gomez, 575-646-3685, jgomez12@nmsu.edu

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.