Position Title: Admissions Advisor,Univ

Employee Classification: Admissions Advisor,Univ

College/Division: NMSU Global Campus

Department: 440100-NMSU GLOBAL

Internal or External Search: External - Open to all applicants

Location: Remote

Offsite Location (if applicable):

Target Hourly/Salary Rate:  $43,908.80; Commensurate with Experience

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Exempt

Summary:  New Mexico State University’s Global Campus seeks multiple Admissions Advisor, Univ to guide prospective graduate students through the enrollment process. Preferred qualifications include experience advising online and adult learners. Work schedules require availability Sunday-Thursday or Tuesday-Saturday, 8am-5pm MT.

Classification Summary:
Serves as an ambassador and representative of the University or Community College with a variety of audiences, including prospective students and their families, applicants, newly admitted students, P-12 school district students and staff, community college students and staff, business and other community members, University faculty and staff, and alumni. Responsible for managing respective recruitment territory, which includes extensive fall travel during the six to eight week long recruitment season. Guides prospective students and their families through the application process. Develops and maintains excellent working relationships with key constituencies in recruitment territory. Responsible for assisting with all areas of admission including undergraduate, transfer, graduate and international recruitment, marketing and communications, event planning, Aggie Welcome Orientation programming, family engagement activities, campus visits, etc.

Classification Standard Duties:
As appropriate to the position, reviews and processes Participate in the planning and implementation of annual admission recruitment, application and enrollment strategies. Develop marketing strategies, recruitment publications and communications, travel schedules, collection and analysis of aggregate and disaggregate recruitment and demographic data. Conduct campus tours, formal and informal presentations, tele-recruiting and e-recruiting. Collaborate with University departments, faculty & staff.. Disseminates pertinent information, in accordance with applicable laws, regulations, and University policies in accordance with the Family Educational Rights and Privacy Act (FERPA). Advises students and families regarding educational opportunities and options, admission, orientation, registration, and other requirements, policies and procedures. May determine Non-Degree and Freshman admissibility to the university or community college. Extensive travel may be required, depending on recruitment territory assignment. Provides policy interpretation and advisement as appropriate, in accordance with university policy, accreditation standards, and privacy laws.

Required Education, Experience, Certification/License, Equivalency
Education- Bachelor's degree in a related field.
Experience- One (1) year of experience related to the standard duties as outlined.
Equivalency- None
Certifications/License- None
Departmental Requirements- None
Special Requirements- None

Knowledge, Skills and Abilities
Knowledge of current industry best practices, customer service standards and procedures, system-wide admissions policies, standards, and procedures. Knowledge of full spectrum of university academic units, curricula, and programs. College-level maintenance requirements for student records principles, policies and procedures. Knowledge of national, regional and local student recruitment and retention issues.
Strong interpersonal and written and verbal communication skills, especially in public speaking. Demonstrated proficiency in the use of Microsoft Office suite of computer software applications. Demonstrated time and materials management skills. Effective utilization of student information systems and customer relations management systems. Database and records management and/or maintenance skills. General office administrative and secretarial skills.
Solutions oriented, with a high level of creativity and the ability to analyze complex problems. Ability to work independently, under pressure and with minimum supervision in addition to being a productive member of a team. Ability to communicate effectively, both verbally and in writing. Ability to simultaneously plan, deliver and manage multiple activities, make effective administrative/procedural decisions and recommendations. Ability to maintain confidentiality of records and information and work effectively with a wide range of constituencies in diverse communities. Ability to deliver excellent customer service, travel and work flexible hours.

Job Duties and Responsibilities
As an enthusiastic and goal-oriented Admissions Advisor at NMSU Global Campus, your primary responsibilities will revolve around engaging with prospective students who express interest in our online degree and certificate programs. Your duties will encompass engaging with prospective students, providing personalized guidance and support throughout the admissions process, and serving as their primary point of contact. You will guide prospective students through the application process, ensuring all required documents and information are submitted accurately and in a timely manner. You will review applications and assist in meeting admission requirements. Ensure a seamless transition of admitted students into the NMSU Global Campus community. Build and maintain strong relationships with prospective students, serving as a reliable and knowledgeable resource. Address their questions, concerns, and provide ongoing support to nurture their interest in NMSU Global Campus programs. Collaborate with academic advisors, faculty, and other campus departments. Proactively monitor student progress and take necessary steps to promote student retention and success. Performs other miscellaneous duties as assigned.

As an integral part of the admissions team, your commitment to student success will contribute to the growth and success of NMSU Global Campus in attracting and retaining exceptional online learners.

Preferred Qualifications

Preferred Qualifications: Experience advising online and adult learners. KNOWLEDGE: Knowledge of student recruitment and retention issues related to oline and adult learners. SKILLS: Skill in developing and implementing new strategies and procedures focused on online and adult learner success.

Special Requirements of the Position

Department Contact:  Eddie Marquez, emarqz11@nmsu.edu

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.