Position Title: Assc Dir, QA Continuous Improv

Employee Classification: Assc Dir,Instructional Design

College/Division: NMSU Global Campus

Department: 440100-NMSU GLOBAL

Internal or External Search: External - Open to all applicants

Location: Hybrid

Offsite Location (if applicable):

Target Hourly/Salary Rate:  $67,161.67; Commensurate with experience

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Exempt

Summary:  New Mexico State University’s Global Campus seeks a Assc Dir, QA Continuous Improv who will ensure the quality and effectiveness of online courses and programs at NMSU Global and NMSU Las Cruces by leading course review, assessment, and improvement initiatives aligned with academic standards and accreditation requirements. This role collaborates with cross-campus leaders and stakeholders to apply quality frameworks, educational technologies, and continuous improvement processes that support engaging, high-impact online learning experiences.

Classification Summary:
Under general supervision, ensures that NMSU's fully online, hybrid and campus courses and programs are designed developed and implemented utilizing quality metrics and design standards that meet accreditation standards. This position will assist and lead with the instructional design, development, and implementation of online and hybrid courses and programs. Supervises, directs, delegates, and evaluates work of assigned staff.

Classification Standard Duties:
The Associate Director of Instructional Design will work directly with faculty and staff to assist in academic course and program design and development, and will advise on best practices for online and hybrid instruction. The AD will be expected to maintain strong stakeholder relationships with faculty and department heads, and will manage projects through to completion, providing first-rate customer service to internal and external customers. The AD will be responsible for establishing best practices for online course and/or program design at NMSU Global and LC campuses, and for collaborating in the development of assessment tools to measure the effectiveness of designed courses and programs. In addition, the AD will also focus on the development of new learning models for online course and program delivery. In conjunction with the Academic Technology and Microlearning units, the AD advocates for the use of technology that supports online instruction, design, and learning. Supervises, directs, delegates, and evaluates work of assigned staff.

Required Education, Experience, Certification/License, Equivalency
Required Education: Master's degree in a related field.; Required Experience: Eight (8) years of professional experience directly related to the standard duties as outlined.; Equivalency: None; Required Certification/License: None

Knowledge, Skills and Abilities
KNOWLEDGE: Excellent understanding of instructional design principles, online pedagogy and andragogy, learning theory, emerging learning science, and technologies that influence learning design and learning environments, coupled with experience applying this knowledge to real-world projects. Knowledge of project management methods and procedures. SKILLS: Organizing and coordinating skills. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Teaching and facilitation skills. Demonstrated experience and skill working with an LMS and 3rd party integrations for that LMS. ABILITIES: Ability to communicate effectively, provide persuasive guidance, and manage each development project to meet both deadlines and quality standards. Strong analytical, verbal, written, and interpersonal communication skills, including those needed to create and maintain positive interactions.

Job Duties and Responsibilities
This position will have direct responsibility for ensuring the quality and standards of online academic course and program offerings at NMSU Global and/or NMSU Las Cruces campuses. Will have a working knowledge and understanding of online course and program development and assessment processes. The Associate Director of Quality Assurance Continuous Improvement will work with other leaders within NMSU Global and across the system to maintain engaging online courses and programs, drawing on quality principles and leveraging the appropriate pedagogical and andragogical approaches and educational technologies. While managing the day-to-day responsibilities associated with course and program review and assessment using quality metrics and continuous improvement processes, the AD will work closely with department and college stakeholders. The AD will liaise with the VC of GC, Assc Dir of ID, and the Dir of Microlearning to ensure course and program evaluation activity integrates with other key functions or priorities within NMSU Global Campus. Will lead in the discovery and implementation of a variety of metrics and processes to maintain a high level of academic excellence at the institution to meet accreditation standards. Supports special projects related to the assessment of online programs and courses. Performs other related duties as assigned.

Preferred Qualifications

Special Requirements of the Position

Department Contact:  Beth Apodaca, bapodaca@nmsu.edu

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.