Department Contact: Robert Torres, 575-646-1807, rmt@nmsu.edu

Internal or External Search: External - Open to all applicants

Advertising Summary: The College of Agricultural, Consumer and Environmental Sciences (ACES) is seeking a highly organized, customer-service-oriented professional with strong communication and interpersonal skills to serve in a front-facing role within the Academic Programs Office (APO). The incumbent provides comprehensive programmatic, administrative, recruitment, retention, marketing, and student support services for the College of Agricultural, Consumer and Environmental Sciences (ACES). This position is responsible for coordinating and managing a broad range of events and activities that support student success, enrollment growth, student engagement, effective communication, and the efficient operation of the APO. The position serves as a team member whose focus is on prospective and current students, faculty, staff, alumni, and external stakeholders while supporting the College's strategic priorities related to recruitment, retention, communication, and student development.

Position Details

Position Title: Student Program Coordinator Senior

College/Division: Agricultural,Consumer & Env Sci Col

Department: 300001-AGRICULTURAL,CONSUMER & ENV SCI COL

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: $17.85

Appointment Full-time Equivalency: 1.0

FLSA Status: Non-Exempt

Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Job Duties and Responsibilities: Student Event Planning & Coordination: Coordinate and execute student-centered events, programs, ceremonies, and activities that support recruitment, retention, engagement, alumni relations, and student success within ACES. Manage event logistics, facilities, travel, staffing, vendors, budgets, communications, and assessments. Collaborate with faculty, staff, students, alumni, industry partners, and university stakeholders to deliver major college events, including Welcome Home Aggies, ACES Night Out, Heritage and Horizon Ceremonies, recruitment and outreach activities, and other special programs. Lead planning and implementation of the Sam Steel Legacy Celebration each semester.

Marketing, Communication, & Promotion: Develop and distribute marketing and communication materials that promote ACES academic programs, services, events, and student opportunities. Manage the APO Monthly Bulletin, website content, social media, brochures, digital communications, and targeted outreach campaigns. Ensure communications are accurate, timely, aligned with university branding standards, and support recruitment, retention, engagement, and visibility goals.

Student Services & Advocacy: Serve as a primary resource for prospective and current students by providing information and guidance related to scholarships, financial aid, academic programs, career pathways, and student support services. Assist students in navigating university processes, connect them with campus resources, address concerns, and promote engagement, persistence, academic achievement, retention, and graduation.

Administrative Support: Provide administrative and operational support for the Academic Programs Office. Serve as a primary point of contact for students, faculty, staff, visitors, and external stakeholders. Maintain records, prepare correspondence and reports, manage databases, coordinate office communications, monitor office operations, and support budget, procurement, and financial processes. Collect, analyze, and report program data to support assessment, planning, accountability, and continuous improvement. Assist with operational procedures, special projects, and other duties as assigned by the Associate Dean.

Qualifications

Required Education and Experience: 
High School diploma + 3 years of relevant experience or an Associate's Degree + 1 year of relevant experience.

Equivalent Qualifications: 

Preferred Qualifications: 
Organization and Project Management – Ability to manage multiple priorities, deadlines, events, administrative processes, and projects simultaneously while maintaining attention to detail.
Communication and Relationship Building – Strong written, verbal, and interpersonal communication skills with the ability to effectively engage students, faculty, staff, and external stakeholders.
Technology and Data Management – Proficiency in utilizing software systems, databases, CRM platforms, websites, and office productivity tools to manage information, generate reports, and support operations.
Administrative and Financial Operations – Ability to coordinate administrative processes, maintain records, manage purchasing and travel transactions, and ensure compliance with university policies and procedures.
Customer Service, Problem Solving, and Collaboration – Commitment to providing high-quality service, exercising sound judgment, solving problems proactively, and working effectively both independently and as part of a team.

Special Certification/Licensure: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.