Building, Cityscape, Urban, Neighborhood, City, Outdoors, Campus, Scenery, Tree, Aerial View

Enterprise Application Admin

  • 501669
  • Las Cruces, New Mexico, United States
  • Staff
  • Staff Full-time
  • Closing at: Dec 10 2024 at 23:55 MST

Position Title: Enterprise Application Admin

Employee Classification: Enterprise Application Admin

College/Division: Information Technology

Department: 440570-IT STUDENT & BUSINESS SOLUTIONS

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate:  Commensurate with Experience

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Exempt

Summary:  Great opportunity join a dynamic team!

Classification Summary:
Under general supervision designs, implements, and administers complex business critical, multi-tiered enterprise applications.

Classification Standard Duties:
Works collaboratively with IT and Business partners to effectively and efficiently maintain, support and enhance enterprise business applications. Defines and performs routine and maintenance practices related to application/system administration. Partners with assigned business areas to understand their business processes, and configures changing business needs as enhancements into new and/or existing solutions applying change management best practices. Gathers and defines usability, reliability, and performance requirements; Develops system metrics to track trends in usage and data integrity and recommends actionable solutions to address adoption issues and improve operational efficiency. With a strong customer service focus, collaborates with Help Desk to respond to requests from business users - creatively resolves issues, answers questions and clarifies business processes, designs and develops enhancements, troubleshoots and fixes bugs. Works collaboratively with Integration and ERP teams to implement and maintain integrations across enterprise business applications. Develops data quality/hygiene check and database maintenance plans and monitor overall system health, as necessary. Additional duties as assigned.

Required Education, Experience, Certification/License, Equivalency
Required Education: Bachelors degree: Two (2) years of experience directly related to the standard duties as outlined;
Equivalency: Completion of a post-secondary degree or certificate may substitute for years of experience.; Required Certification/License:
Equivalency: Associates Degree: Completion of a two-year degree may count as two years of experience, with an additional four years of relevant work experience. GED: with six years of directly related work experience.

Knowledge, Skills and Abilities
KNOWLEDGE:analysis, design, implementation, maintenance and support of business applications,; SKILLS:Strong analytical, decision making and problem solving skills; Understands how other aspects of the IT environment such as hardware infrastructure, network design, storage architecture, and integrations can impact application maintenance and support. Capable of working with other teams (ERP, Infrastructure, and others) to troubleshoot problems.; ABILITIES:ability to write usable technical documentation, ability to document and follow recurring procedures, guide and provide instructions to users at all levels, make presentations to an internal audience, and interacts positively with other teams.

Job Duties and Responsibilities
Assist with the management and support of the Student Information Management applications and technology solutions. Tests, troubleshoots, corrects and uses tools to resolve application problems. Escalates issues to Student Information Management team and 3rd party vendors. Answers questions and resolve issues with applications and escalates or closes tickets as necessary. Ensures integration between systems. Supports end users by developing reporting tools, supplying training and technical support and/or documentation. Performs other duties as assigned.

Preferred Qualifications

 

Special Requirements of the Position

Department Contact:  Jasmine Gomez, 575-646-3685, jgomez12@nmsu.edu

Contingent Upon Funding: Contingent upon external funding

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.

Recruitment Summary

We are New Mexico’s land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures. 

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education.

NMSU Main Campus
Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College
Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance. 

Alamogordo Campus
Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated “on the hill” above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus
NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

Special Instructions to Applicants

The electronic application is the *official* document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.

EEO Statement
NMSU is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply. NMSU is an equal opportunity and affirmative action employer.

Sign up for job alerts!

Not You?

Thank you

Similar Jobs

Post Doctoral

501717 Remote Locations New Mexico United States Remote Locations, New Mexico, United States 311000-EXTENSN ANIMAL RESOURCES Post Doctoral Post Doctoral
We are seeking a highly motivated and skilled Postdoctoral Researcher to join our team to work on various environmental sustainability projects in large SW dairy production systems.

Program Manager

501715 Las Cruces New Mexico United States Las Cruces, New Mexico, United States 330000-ARTS AND SCIENCES COLLEGE Staff Staff Full-time
This position will have primary implementation responsibility of all programmatic aspects associated to AI initiatives within NMSU.

Admin Asst,Special/Executive

501714 Las Cruces New Mexico United States Las Cruces, New Mexico, United States 440510-STUDENT SUCCESS & ENROLL MANAGEMENT Staff Staff Full-time
The Office of the Vice President for Student Success is looking for a dynamic professional with a passion for supporting dynamic programs and people. Join our team as an Executive Administrative Assistant and play a pivotal role in shaping the suc...

CDL Training Specialist

501709 Doña Ana Community College New Mexico United States 2800 Sonoma Ranch Boulevard, Doña Ana Community College, New Mexico, United States, 88011 940955-DACC CUSTOMIZED TRAINING PGM Staff Staff Full-time
DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position:

Program Specialist, Title V

501533 Doña Ana Community College New Mexico United States 2800 Sonoma Ranch Boulevard, Doña Ana Community College, New Mexico, United States, 88011 941500-DACC STUDENT DEVELOPMENT UNIT Staff Staff Full-time
DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position:

Chief Info Security Officer

501657 Las Cruces New Mexico United States Las Cruces, New Mexico, United States 450250-IT COMPUTER SYSTEMS Staff Staff Full-time
Are you an experienced CISO looking for an exciting new challenge? We have a fantastic opportunity for you to lead our dynamic team in driving digital transformation and enhancing data security across our entire enterprise. You'll be at the forefr...

Apply Now

Refer someone to this job

Not You?

Thank you